Want to see if your bracket can compete against Gen AI, ServiceNow’s Chief Innovation Office Dave Wright, college basketball experts…or a 4 th  grader? Well… shoot your shot!   Join the ServiceNow March Madness Bracket Challenge! Fill out your bracket here for a chance to win great prizes before tomorrow (March 21) at 12:15 PM ET. ... View more

Hello SNUG Members!    We are excited to be planning the next Arizona SNUG in early-mid June and are looking for customers who want to host and/or present. You can reach out to me by emailing chelsea.nguyen@servicenow.com.   The SNUG Customer Participation Guide provides best practices for customers participating in our events.   Also, please take a moment to complete this brief SNUG planning survey we created to gather your input on presentation and workshop topics!   Please reach out to me if you are interested in presenting, sponsoring, and/or hosting! We hope to see you there! ... View more

Dear SNUG Members,   Please join us this year by registering to attend Knowledge!   We are gaining momentum in-person with Knowledge 2024 in Las Vegas this year. Register to: Discover what you need to succeed in the era of AI. Visit the Expo to discover how the intelligent platform powers digital transformation. Learn from product experts, collaborate with peers, and be inspired by the art of the possible. Meet fellow members of the ServiceNow community to share ideas and best practices.   From inspiring keynotes to exciting breakouts and demos, don’t miss these three action-packed days. Bring your questions — and leave with the answers you need to infuse intelligence into every corner of your business.   Join us to celebrate the 10 th  year of CreatorCon! You can learn more about what we are planning for CreatorCon and the Community area by clicking here.   Please REGISTER TODAY to attend Knowledge24!   Tracy O’Brien Senior Manager, Global SNUG Program   ... View more

I am with State of Arizona DES and we are new to ServiceNow Wondering when the next Arizona SNUG meeting will be.   We would like to know how other companies use ServiceNow for their internal help desks that do First resolution , not just route tickets to others.   ... View more

I want to share this opportunity for our Local SNUG to get together    I was invited to the upcoming ServiceNow workshop, App Engine: Getting Started with Low Code on March 13th 8:30 AM - 4:30 PM (MST), to be held at Tempe.   It is a great opportunity, please consider attending. The contact I have: Susan Shareshian, susan.shareshian@servicenow.com.   ... View more