The Now Platform® Washington DC release is live. Watch now!

Help
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Discovery renaming CIs to [OJBECT OBJECT].[OBJECT OBJECT]

Michael Bachme1
Kilo Guru

Why would this would be happening?

1 ACCEPTED SOLUTION

In our attempts to switch to another MID in the interim of troubleshooting, we figured out the issue: The MID server host needed to be rebooted.



We reached this conclusion by switching to another MID on the same host and seeing the same issue. After the reboot, Discovery began functioning normally.


View solution in original post

30 REPLIES 30

bjmcdonald
Tera Contributor

We haven't had that problem - but we did have where Discovery was overwriting the name of a device to the first segment of an IP address and was overwriting the data with another device completely.   It was caused by a DNS name resolution issues, I think - turned on the WMI flag in the properties section of Discovery Definition and it was fixed - think these could have been Citrix servers if I remember correctly.  


How do you do that (turn on WMI flag)?


Within the Discovery Definition, under Functionality Definitions, in properties.   There are a number of settings that help you determine how discovery interprets the data it collects.   WMI is just one of those settings.



Hope that helps.


In our attempts to switch to another MID in the interim of troubleshooting, we figured out the issue: The MID server host needed to be rebooted.



We reached this conclusion by switching to another MID on the same host and seeing the same issue. After the reboot, Discovery began functioning normally.