Print current loggedin user manager name
Hi, I am not able to print current logged in user manager name using g_scratchpad for client script & business rule.How can I achieve it?Thanks in advance!
Forum Posts
No available time in scheduling assistant on change request
Hi everyone, I am facing an issue with the change request scheduling assistant. I have two change request records which are conflicted because of the same Configuration item I guess. But when I open the scheduling assistant link on one of it, it's sh...
Service Catalog - Catalog Builder - Workflow not firing
Weird issue... We have a catalog template, built 2 99% identical catalog items. Price and name differ, to be able to differentiate. One fires the flow just fine.The other fails... If I run a "Test" in Workflow Studio with the RITM that failed, intere...
How to Add Multiple Records at Once to a List-Type Field in the Incident Table within SOW ??
Hi community, I need to replicate the classic "Add/Remove Multiple" functionality in Service Operations Workspace (SOW).Current Behavior:In SOW, clicking the search icon on the field only shows records without checkboxes for multi-selection.Users mus...
OOB Flow context Error Message is not working
Hello,I have created a notification on sc_req_item table. I'm have added Flow context Error Message variable in my notification body. Value is showing empty even there is an error in the flow. all the remaning variables are poplating as expected eve...
Flow Designer how to show the display name of the List collector variable in each RITM
we have a catalog Item with a List Collector variable, when the catalog Item is submitted, Initially it is assigning to a group approval and when that group approves based on the the number of List collector selected values it should have to create ...
Create a database view to show Roles granted by Group including all contains roles within
Hello all, I am new to Database views and would like to learn how to create database view that shows Groups and roles and contains roles. We want to show Roles provided by group including all Contains roles within. Could you help me in creating o...
insert value with Busines Rule
Hi Teami have this simple code with Business Rule. This rule it's running in incident tablei want to when i open any incident record number of incident needs to be inserted in this field "u_activity_2"But it's not can be like display, needs to be mod...
Aceept and reject button in email body
Greetings,is it possible to add button to accept and reject any record from email without navigating to the record? We have a requirement where the user wants to click a button and accept the approval request from the email, without navigating to the...
Supplier Life Cycle operations - Supplier onboarding playbook
Need assistance in supplier onboarding playbook- the out of the box Supplier onboarding playbook stops at ‘Waiting for supplier contact invitation to be sent out’ activity.Observations noted -The supplier contact user is not getting created in the us...
How to Make a Dot-Walked Field Read-Only in an Embedded Related List?
Hi All,I have embedded a related list on the `ast_contract` form. In this related list, there is a field `model_number`, which is dot-walked from another table. I need to make this field read-only, but I am facing challenges:- I tried using an onLoad...
How to add variables on Workspace List View
We can add catalog item variables on native list view, but now I want add variables on Workspace List view(Legal Counsel Center).
Scripted REST API to upload file - issue with image
Hi there, I am doing a POC for an end point that should enable us to sync attachment via REST API. The REST API will be used by multiple clients e.g. another ServiceNow instance, Jira etc. We need control on the attachment and we need to do logging, ...
CMDB Health Inclusion Rules Questions
Xanadu Patch 6, all plugins updated I'm not having any success with setting up rules in the CI Class Manager. Nothing changes after I set up rules and run the scheduled jobs. For example, I want to exclude retired CIs so I set up an Inclusion rule on...
How can my script determine the version of ServiceNow that is running?
As the title says ... we use the Table API extensively and need a way to programmatically determine the ServiceNow version (we are running both Eureka and Fuji in different environments). Any ideas?
