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How can i edit the service portal page (sp) model

namburu
Tera Contributor

I want to remove the banner image and help search.

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6 REPLIES 6

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Vamsi,



Navigate to Service portal->Service portal configuration->Click the designer button->Search for index page->From here you modify the page as per your req.


Chuck Tomasi
ServiceNow Employee
ServiceNow Employee

You can edit the banner image by going to the Service Portal> Service Portal Configuration and choosing the Branding Editor


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Search is configured from the Page Designer - although I recommend keeping a search.


Chuck Tomasi
ServiceNow Employee
ServiceNow Employee

You might also find episode 28 helpful here:


TechNow Episode List



There is also a wealth of videos available on our support channel.


NOWsupport - YouTube


reginabautista
Tera Guru

For the first one:


1. On filter navigator type in Portals


2. Open your portal


3. Update or delete the Logo


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For the second item:


1. You would need to clone the Homepage Search widget. Press and hold Ctrl key + Right Click on the 'How can we help' text then select Widget in Editor


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2. Click on the hamburger menu then click "Clone"



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3. Give the widget a new name i.e. Home



4. On the HTML box, comment out line 5 then Save.



<div id="homepage-search" class="hidden-xs wrapper-xl">


  <div class="wrapper-xl">


  <h1 class="text-center text-4x m-b-lg sp-tagline-color" ng-bind="options.title"></h1>


  <h4 ng-if="options.short_description" class="text-center m-b-lg sp-tagline-color" ng-bind="options.short_description"></h4>


  <!-- <sp-widget widget="data.typeAheadSearch" /> -->


  </div>


</div>



5. Go back to the main menu and do step 1 above but this time select Instance in Page Editor.



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6. Change the widget name to the newly cloned widget then save.



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