How can we set CEA_view as the default view for forms in ServiceNow instead of the current default?
How can we set CEA_view as the default view for forms in ServiceNow instead of the current default?
Forum Posts
In Flow Designer, how to check the catalog date/time variable is having the time value is after 5:00
Can Any one help me on how to check in the Flow Designer if condition that if the catalog date/time variable is having the time after 5:00 PM or not.
What is exactly Left Outer Join in Database View
I created two tables in Database View like below here:=> Results returns to me 45,478 records which is normal because it returns matched records and all records in table Resource Aggregate Weekly (raw). Then, I updated the Left Outer value of resourc...
New help on changing the variable label text.
Hello,I’m using g_form.setLabelOf('Old Phone Number', 'New Phone Number') method to dynamically change the label of a variable. While the label changes successfully on the portal, it doesn't update in the desktop view. Could someone please help? Tha...
Resolved! Hiding a multi row variable set variable reference option
Hello everyone,I have a catalog item that includes a Multi-Row Variable Set (MRVS) named "new_tables", which contains a variable called "table". This variable is a reference to the sys_db_object table.I want to ensure that users cannot select the sam...
CIO Dashboard customization
On CIO Dashboard oob solution , we are making customization ,1. adding new tab2. adding new vertical to the overview page that can redirect to the custom new tabwe are able to create a NEW TAB under name vendorbut we are not able to create a new vert...
Resolved! Flow Designer: How to check if the end date and time field is less than 24 hours?
Hi Team, I'm migrating a workflow to flow designer and not able to move forward with the below step. Having two variables "Start Date & Time" , "End Date & Time". In workflow, we find the difference of the two variables and compare them If the dif...
How to track per user licenses for Business stakeholders
hello All, I want to track business stakeholder license usage.I know we can do it by adding groups to subscription groups but can i make 1 group(xyz) , and whenever user ges a business stakeholder group he gets added to the xyz group automatically in...
Resolved! Prevent a users with a custom role from seeing incidents outside an assignment group
Hi,I have a custom role called "aa_test" that only needs to see and update incidents with an assignment group "Network". I have setup a data filtration record below which works with side effect that are more than I bargained for:It works so that use...
Script not correctly parsing string containing "\r"
I am running a script (background script currently, but it will be in an ETL later). My goal is to accept a username in any of the formats:username@domain.comdomain\usernameusernameI will convert the second two, to "username@domain.com" and do a quer...
Record Producer Group Routing Enhancement
Hello,We have a requirement to add RP assignment group lookup through a system property when the user selects release = HyperCare EMEA. Currently the group assignment is routing is going through the code below. I need to skip these if HyperCare is ...
List Collector Catalog Item Variable returning sys_id when I need to see name
I am working on a catalog item and one of my variables is a list collector against the sys_user table. This is for a catalog item where requestor is selecting one or multiple users to add to a Distribution list. My requirement is to update the short ...
Approval from e-mail is matched with wrong person
Hi, we found a case where we have group approval generated. And when a user approves a request via e-mail, then the approval is matched with incorrect/another user within the approval requests. I could not find any logic behind this issue. Did anyone...
Question about the Generate Link to Table Record action
I have a Generate Link to Table Record action in my flow designer, but I would like to know if it is possible to remove the name [code] that is generated in the email when inserting the link.
How to set up Take Survey widget from Standard Ticket?
How could I add a Feedback tab to the Standard Ticket, showing a survey of my choice? I tried navigating to Standard Ticket > Standard Ticket Configuration, choosing sc_req_item as the table. Then added a new tab as follows: However I do not know w...
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