Condition builder in Service portal

[SanjivMeher]

Hi Experts,

In Service Portal, I am using the Data Table from Instance Definition widget to display the list of records.

I am able to see the filter. How can I use this filter to perform condition building?

Thanks,
Sanjiv

[jesseadams]

Hey Sanjiv,

The condition builder is only available for Data table from URL definition. If you're using Data Table form Instance definition the filter has to be set in the widget instance options. The filter breadcrumbs will show in both but you can't actually use them to edit the filter if you're using instance definition.

[SanjivMeher · Accepted solution]

Thanks Jesse. I was able to make it work in Instance Definition, because ultimately both Data table from URL definition and Data tale from instance Definition embedding the same widget widget-data-table. I just needed to pass 'enable_filter' as true and it started working.

[jesseadams]

Good to know. Thanks for sharing!

[thoma5]

Hey @sanjivmeher @jesseadams 

Were you guys able to resolve this?? I have tried your fix by enabling the filter and even so, I still face the same problems as Jesse with the filter not loading