onLoad Catalog Client Script is not worked in Service Portal

[masateru_tomiok]

I am using the latest version of Kingston in developer instance.
I created a catalog item and set a following onLoad catalog client script.

Name: onLoad
Type: onLoad
Applies to: A Catalog Item
Applies on a Catalog Item view: checked
UI Type: All
Script: 

function onLoad() {
	g_form.setValue('set_value', 'foo');
}

In Service Portal, onLoad script is not worked. However, it worked on Jakarta Patch 6a.

Is there anyone who encounters the same issue?

[Mandeep Karan]

Hi,

Is there any other script also working on this form/page? or you have only this onload script with single line?

Regards,

Mandeep

[masateru_tomiok]

there is only onLoad script.

[Rajashekhar M]

Hey masateru.tomioka,

To make it work in serviceportal. You need to use call back function or script include,

check below thread might be help full to you:

Catalog Client Script on Service Portal is not working

Let me know if you need more help..!!

Thanks,

Rajashekhar Mushke

Community Leader-18

[Rajashekhar M]

you can also Refer:

Some Catalog Client Scripts do not work in Service Portal because using unsupported APIs

documentation/client_scripting.md at master · service-portal/documentation · GitHub

onLoad Client Script not working in Service Portal

Let me know if you need more help..!!

Thanks,

Rajashekhar Mushke

Community Leader-18