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Inbound Email Action - Pass CI from 'Sender' of email

Hi all, Looking for support on the correct syntax for an Inbound Email Action. We have an action in situ working, however, we now need to pass the CI (which is captured in the From field of the incoming email) into the Configuration Item field on the...

GMoon by Tera Guru
  • 29 Views
  • 4 replies
  • 0 helpfuls

Resolved! Inbound Email not working

Hello Team,I have created new Inbound email to update the additional comments when user replay to the email but email is automatically getting ignored and I can below email logs. Received id=<KL1PR02MB5060C23BB1F70314533144D1FCAA2@KL1PR02MB5060.apcpr...

prudhvirajy by Tera Contributor
  • 262 Views
  • 14 replies
  • 0 helpfuls

dynamic colors for UI Builder components

Hi I'm using repeater component in that I'm using button component. Showing some names in button label using data resource. In filter I'm showing A,B,C. Using filter data is rendering in button label so if i apply A It's showing other values in butto...

Vedavalli by Tera Contributor
  • 144 Views
  • 3 replies
  • 0 helpfuls

Change management Workflow wait for condition script

Hi Experts, In the change management workflow, I am using an Approval Coordinator. Under the Approval Coordinator, I have added 2 child approvals. I want the state to move to the next state only when both child approvers have approved. I created a wa...

keerthana10 by Tera Contributor
  • 37 Views
  • 2 replies
  • 0 helpfuls

Resolved! analytics center dashboard show all records

Im using the analytics center dashboard in the HR Agent workspace.in "List - simple" type report, the rows are limited to 5. how can I show all the record ? pages also fine with me.also is it possible when we press "show all record" to move also the ...

Restric the 'Vendor Module' to particular group member

Hi Experts,Group named "Vendor Module Users" and add members to it. . Users who are part of this group can only view and edit forms in the Vendor Module. Other users can only read and not Edit This is my requirement , So i have done Create group and ...

keerthana10 by Tera Contributor
  • 487 Views
  • 21 replies
  • 0 helpfuls

How to get work note single value in notification

Hello Everyone,How to get variable value from the RITM work note.We have more than 10 values in the RITM work note but I need only two values in the notification. like belowDSF: dsf valueMount: mount value.How to achieve this please suggest me.