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09-03-2014 12:45 PM
I find it frustrating that when adding someone to a group/role that applies another role, if it exists already it will simply add it again (and again and again and again).
For example...
Group A, will add the itil role
Group B, will add the itil role
If someone gets added to Group A & B, they end up with the itil role showing twice.
Does anyone know how to stop this out of the box functionality?
Solved! Go to Solution.
09-03-2014 12:59 PM
Because of you have the itil role from groupA, groupB and groupC, and you lose membership in any 2 of those groups, you will lose the inherited itil role for those groups as well.
If you only had one itil entry (for all three groups), you'd have a good chance of losing your itil role as there is no way to associate a role with multiple group memberships.
09-03-2014 12:52 PM
I've seen the same behavior and I think it stems from certain roles requiring other roles, so if you add them in the wrong order you see duplication. I suggest adding custom roles first and see if that cleans it up.
09-03-2014 12:59 PM
Because of you have the itil role from groupA, groupB and groupC, and you lose membership in any 2 of those groups, you will lose the inherited itil role for those groups as well.
If you only had one itil entry (for all three groups), you'd have a good chance of losing your itil role as there is no way to associate a role with multiple group memberships.