Solved: Tutorial: Implementation of Vulnerability Response... - ServiceNow Community

Tutorial: Implementation of Vulnerability Response and Security Incident Response

Eric Feron
Moderator
Moderator

Update: The video and slides are now available on this page.

 

Hello all,

I am pleased to now announce that the follow-up to the February 26 tutorial, will be published on March 27 at 10am PT.

This second tutorial will pick up the step-by-step guide of the deployment process where we left it last time and focus on the actions that you, the customer, the user, need to take to ensure that your implementation is successful and time efficient.

 

In this video, my guest Luke Kasper of ServiceNow will share his deep experience and advice to get you and your team through to "live".

The slides will be available in downloadable PDF format. We will also be on-call to answer your questions on the Forum.

To stay tuned, please subscribe to the Forum.

See you there and then. No registration required, just turn up.

EF

FEATURED SPEAKER

   find_real_file.pngLuke Kasper
Principal Security Consultant, 
ServiceNow​

 

 

Please share your feedback (3 minutes survey).

 

Download the slides below:

1 ACCEPTED SOLUTION

Eric Feron
Moderator
Moderator

Hello all,

here is the path to success for new customers as it stands today:

Episode 1: Prepare your implementation

Critical steps to go fast: what you should do.​

View the 23-minute video tutorial, download the guide and ask questions.​

 

Episode 2: Implement

A 12 weeks cycle: how to stay on schedule.​

View the 17-minute video tutorial, download the guide and ask questions.

 

Episode 3: You are live, now what?

Tune for best results​

11-min video tutorial, slides and Q&A.

 

Episode 4: Finding the right partner for your journey

Don't go alone

16-min video tutorial, slides and Q&A.

 

Episode 5: Notifications

Get them right to be safe

16-min video tutorial, slides and Q&A

 

Episode 6: Vulnerability Response

Get started simply and quickly

15-min video tutorial, slides and Q&A

 

Episode 7: Incident enrichment

Leave no stone unturned

12-min video tutorial, slides and Q&A

 

Episode 8: Reports and Dashboards

Quickly the best out of them

13-min video tutorial, slides and Q&A

 

Episode 9: Training

What classes are right for your role

Document

 

View solution in original post

10 REPLIES 10

Eric Feron
Moderator
Moderator

The video is now "in the box". See you here on Wednesday March 27.

Eric Feron
Moderator
Moderator

Everything is lined up for publication tomorrow. Ready?

Eric Feron
Moderator
Moderator

Hello all,

the video tutorial and the slides in PDF format of the implementation steps for VR and SIR are now available.

Happy viewing, looking forward to your questions and feedback.

Cheers,

EF

Shivaa1
Tera Contributor

Thank you very much for this very detailed tutorial.