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‎11-28-2019 06:57 AM
Hi,
Where can I find the feedback from user submitted through VA - Provide Virtual Agent Feedback topic?
Is it possible to have the conversations history - what was the user typing?
Thank you!
Ivan
Solved! Go to Solution.
‎11-28-2019 07:04 AM
Hi Ivan,
If I have answered your question, please mark my response as correct and/or helpful.
Thank you very much
Cheers
Alberto
‎11-28-2019 07:04 AM
Hi Ivan,
If I have answered your question, please mark my response as correct and/or helpful.
Thank you very much
Cheers
Alberto
‎10-01-2021 06:52 AM
Hi Ivan - how does one see a value for the responses - Good, Neutral or Bad? Just seems to be a graphic representation. The View Responses field doesn't export as a value. Thanks
‎02-19-2020 07:50 AM
I've been looking at the Provide Virtual Agent Feedback. anyone know how to connect the survey results to the conversation topic ?