How to force show full value of column short_description instead of having it truncate to 40characters?

Bart Jan Bultma · ‎05-23-2019

We updated our production instance to Madrid Patch 2 on Tuesday night. Since then a user noticed that the Short Description column in the story table rm_story is no longer showing the full short description, rather it is cut down to 40 characters.

I had the same issue in kb_knowledge. I was able to fix that through adding the no_truncate attribute through the following method:

Find kb_knowledge short_description in Dictionary, add no_truncate=true to attributes.

I couldnt find the short_description entry for rm_story in the dictionary. I tried creating a new one, though that did not work.
I found an inherited Short Description entry through going to rm_table and selecting Short Description from the columns tab. That seems to be inherited from the Task[task] table, and already has no_truncate = true. I turned it off and on, without any change in the results.

I'm looking at the list of All Stories under Agile Development - Backlog.

Ankur Bawiskar · ‎05-23-2019

Hi Bart,

Go to that field and right click and configure dictionary; since it it task field scroll to bottom then you will see dictionary override related list

search already record for rm_story table is present or not if not then select new; select table as rm_story; set checkbox of override attributes to true and add that attribute; submit and check

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards
Ankur

View solution in original post

Ankur Bawiskar · ‎05-23-2019

Hi Bart,

Can you try to use dictionary override and set the attribute value as no_truncate=true; after making override attributes as true

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards
Ankur

Bart Jan Bultma · ‎05-23-2019

That sounds like it should be able to work. Where can I set the override? I'm not finding the option in the short_description entry I created in the Dictionary

Ankur Bawiskar · ‎05-23-2019

Hi Bart,

Go to that field and right click and configure dictionary; since it it task field scroll to bottom then you will see dictionary override related list

search already record for rm_story table is present or not if not then select new; select table as rm_story; set checkbox of override attributes to true and add that attribute; submit and check

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards
Ankur

Bart Jan Bultma · ‎05-23-2019

Thank you for your help, our issue is resolved.