Hi, I am a fresher. I need help with this: Need to display Outages from cmdb_ci_outage table in Now Mobile similar to portal. When impersonating test end user not getting records, only Admins and fulfillers were able to view those records due to ACL'...
We are trying to recreate a SAR record in ATF and fill in the information for it through the back end. This seems like it would be using the record insert/record update options but when trying to find certain fields they don't appear visible but do i...
Does anyone have any idea how to remove the copy url from an interaction record in SOW
Hello, I'm working with AI Search in our portal and trying to ensure that a specific catalog item, "Other IT Request", appears as the first result when searched. However, when I search for this item, it appears in the sixth position instead of being ...
Hi All, I have created a custom view for a custom module list layout. I want to restrict that view to only be visible for admins and members of a particular assignment group. Also I would like to make that view as default view for members of that par...
Hi there, I've a scenario where the user say "Award Owner" needs to create a set of questions of an Award and once an end user submit a request through a record producer by selecting the Award, I need to provide a scoring grid for a set of "Jury Memb...
Hi All, On using Microsoft Azure AD Spoke to add user to group, I am getting following error. Any suggestions. { "Action Status": { "code": 1, "message": "Error: Cannot find function trim in object [object GlideRecord].,Detail: Ca...
I'm creating a notification. The notification will be sent to the Assigned To person whenever the customer makes an update to the case via Portal. I would like to include in the email, the most recent comment made by the customer that triggers the no...
I am trying to validate below on CSM/FSM Configurable Workspace via ATF: - Whether user is able to view particular module/list - Whether the record is present in the list or not in the workspace Cases listsI've used 'Click Component (Custom UI)' to ...
Hi, I am facing this issue, during UNIX classify stage I am getting this response that says "SSH Connection Failure" I tried checking telnet from Midserver it works, what could be the issue
In portal, for a page under the "Can View" section, I mapped a user criteria for it.. and I used advance scripting over there.. and while testing I don't see logs are getting generated.. can anyone please help me to understand on why LOGS are not get...
Hello everyone! I wanted to get some additional information regarding the Service Catalog Workflow that comes out-of-the-box with ServiceNow demo data.This workflow is tied to the "Asset Approver > 1000" group, which automatically approves requests (...
It seems the field "Scheduled publish date" is hidden on KB articles by default. (I can use SN Utils "Show hidden fields and sections" to make it visible as in the screenshot).I went to dictionary and made "Display" active, yet the field is still hid...
I have a requirement from the client where I need first apply some filters and then need to generate a report from a custom table. After the report is generated, it should be shared as an attachment on email. Additionally, this whole process should b...
Hi Team,I declared 30 plus sys id in property as comma separated and wanted to call that in scheduled job. I need to query HR task table and the pass this sys id in template reference field in HR task and perform some updation. Its printing the sys i...
