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Release Management - Demo

rsanon
Tera Contributor

Hi Community!

 

Any good webinars/demos out there on how clients are utilizing Release Management application today within Service-Now? Or any best practice tips to share?

7 REPLIES 7

RJL446
Kilo Contributor

I'm also researching the Release Management module in Service Now and I came across a great document from Boston University where they explain how they're using Release Management in Service Now. Hopefully this helps.


http://www.bu.edu/tech/files/2012/05/Users-Guide-ver8.pdf


http://www.bu.edu/tech/files/2012/06/RM-Quick-Refv3.pdf


Thanks for the link . It seems they have implemented when SerivceNow was having older version of Release module and now ServiceNow has ReleaseV2 in Eureka with some additional features .



Does anyone has any more documents or demo related to ReleaseV2 . I could not find on the wiki or anywhere from ServiceNow also .


Did anyone find any useful tutorial (Video) on Release Management.



Regards,


ND


piyushgh
Kilo Explorer

Any update on this post...can anyone share details on how clients are utilizing Release Management application today within Service-Now ( Eureka/Fuji Vesrion )