Hi Experts, In the change management workflow, I am using an Approval Coordinator. Under the Approval Coordinator, I have added 2 child approvals. I want the state to move to the next state only when both child approvers have approved. I created a wa...
Im using the analytics center dashboard in the HR Agent workspace.in "List - simple" type report, the rows are limited to 5. how can I show all the record ? pages also fine with me.also is it possible when we press "show all record" to move also the ...
Hi, We have a Contract number Variable in RITM which is a ReadOnly field.we have a flow designer where we are creating new Contract record after closing the catalog task. So once the Contract record is created we need to update that record number in ...
I need to hide 'New' button present in catalog task related list for RITM for some specific catalog items. I tried omit new condition script to hide it, but as there are not catalog task present, it's not querying Code:var answer;if (current.cat_item...
Hi, In the list view in workspace I need to write an after update BR on a custom table to redirect it to a particular url. But when i try write the following code there is no redirection happening. I tried with other url also that is also not working...
Hello Team,I have created new Inbound email to update the additional comments when user replay to the email but email is automatically getting ignored and I can below email logs. Received id=<KL1PR02MB5060C23BB1F70314533144D1FCAA2@KL1PR02MB5060.apcpr...
Hi Experts,Group named "Vendor Module Users" and add members to it. . Users who are part of this group can only view and edit forms in the Vendor Module. Other users can only read and not Edit This is my requirement , So i have done Create group and ...
OK So I wasnt sure how to word this Basically I want to:1. Create a task. 2. Have variables for that task BUT I dont want to have to use a pre-created field either from the Cat Item Slush Bucket or on the Task Table. In essence, is there a way to eit...
Hello Everyone,How to get variable value from the RITM work note.We have more than 10 values in the RITM work note but I need only two values in the notification. like belowDSF: dsf valueMount: mount value.How to achieve this please suggest me.
I got a task to create an incident on the first working day of the month using flow designer with flow variable , I already have done it using schedule jobs, can some one help me, I am adding script which I have included in the flow variable toggle s...
I am working on a requirement related to the Virtual Agent in ServiceNow. Currently, when a user opens the Virtual Agent on the Service Portal, it shows the complete chat history from previous sessions. However, the requirement is to display only the...
Hi all My custom Ui page is not Popup on Dashboard page regardsHarshal
To create a custom Flow Designer action in ServiceNow that integrates with Dynatrace and updates the Dynatrace problem record with the ServiceNow incident number as a comment.
Hi all,We're trying to improve our Virtual Agent and would like to be able to capture the user's computer name that they are connecting to Virtual Agent from. I am aware of the 'Current Device' field on the sys_cs_conversation table and also aware of...
How can we stop Notifications for particular Catalog Item SCTask? Please let me know?
