How can I get reports to auto refresh when published on a PA Dashboard?

[tracydavis]

Is there a way to have reports auto refresh when published on a PA Dashboard? This capability is available for homepages (you can chose the refresh rate of (off, 5, 15, 30 min, etc.). Is this refresh option available somewhere in PA?

[dangrady510]

As of Helsinki you can set Score widgets to use the "record watcher" capability - this pushes updates to the widget without having to refresh the page.   Enable real-time updating for single score report widgets

[tracydavis]

Thanks, but I'm trying to get reports to refresh, not PA widgets. I just have some reports published on a PA dashboard that need to refresh on their own. The reports are real time but as of right now users have to refresh the screen to get the reports to update.

[Arnoud Kooi · Accepted solution]

I have shared a workaround download the updateset on share:

ServiceNow Share

This adds a widget pa_refresh you can add to the page.

Add the widget pa_refresh to the top of the page (otherwise it might not load).

While in editmode adjust the interval

After leaving edit mode, wait for refresh or click time to refresh now.

[tracydavis]

awesome! Thank you!