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Service Portal change background image

yundlu316
Kilo Guru

I'm messing around in Brand Editor for Service Portal and wanted to change the background image of my test portal, but do not see the menu that allows this change:

find_real_file.png

In the SN documentation there's a separate menu below Title and Logo that allows change for background image, but we are not seeing it above.   Is there something that we need to activate in order to see this?

1 ACCEPTED SOLUTION

dvp
Mega Sage
Mega Sage

I'm assuming that you want to change the background of search



If yes, please follow the below steps


  • Navigate to Service Portal > Pages and search for index in ID field
  • Open the page and identify in which container the search is there

find_real_file.png


  • Open the container then you will see the background image option an shown in screenshot

find_real_file.png


View solution in original post

9 REPLIES 9

dvp
Mega Sage
Mega Sage

I'm assuming that you want to change the background of search



If yes, please follow the below steps


  • Navigate to Service Portal > Pages and search for index in ID field
  • Open the page and identify in which container the search is there

find_real_file.png


  • Open the container then you will see the background image option an shown in screenshot

find_real_file.png


ah thanks!   I was trying to modify hrsp_index, which is the index page that comes with the HR plug-in...I'm guessing that I cannot do that correct?   That's probably why that menu didn't show up for me.   Thanks!


if you want to change the background of hrsp then you have to update hrps container .


Were you able to edit hrportal_index??