Hi there, I am doing a POC for an end point that should enable us to sync attachment via REST API. The REST API will be used by multiple clients e.g. another ServiceNow instance, Jira etc. We need control on the attachment and we need to do logging, ...
Hi All,I have embedded a related list on the `ast_contract` form. In this related list, there is a field `model_number`, which is dot-walked from another table. I need to make this field read-only, but I am facing challenges:- I tried using an onLoad...
We can add catalog item variables on native list view, but now I want add variables on Workspace List view(Legal Counsel Center).
Xanadu Patch 6, all plugins updated I'm not having any success with setting up rules in the CI Class Manager. Nothing changes after I set up rules and run the scheduled jobs. For example, I want to exclude retired CIs so I set up an Inclusion rule on...
Hi Teami have this simple code with Business Rule. This rule it's running in incident tablei want to when i open any incident record number of incident needs to be inserted in this field "u_activity_2"But it's not can be like display, needs to be mod...
As the title says ... we use the Table API extensively and need a way to programmatically determine the ServiceNow version (we are running both Eureka and Fuji in different environments). Any ideas?
we have a catalog Item with a List Collector variable, when the catalog Item is submitted, Initially it is assigning to a group approval and when that group approves based on the the number of List collector selected values it should have to create ...
I wanted to share an observation for anyone who might encounter a similar issue. Recently, I discovered that some customers I’ve been working with had up to 30% of their Sys Audit (sys_audit) and Audit Deleted Records (sys_audit_delete) logs filled w...
I'm using the OoTB business rule, "Cascade closure of Problem Tasks" to move PTASKs from a duplicate Problem, over to the original Problem when the duplicate closes. However, currently this results in having multiple RCA PTASKS, of which we only want...
Hi community, I need to replicate the classic "Add/Remove Multiple" functionality in Service Operations Workspace (SOW).Current Behavior:In SOW, clicking the search icon on the field only shows records without checkboxes for multi-selection.Users mus...
To work_notes_list of Incident table, etc., we can use add/remove multiple, and we can set multiple records to the List type field at the same time. I want to be able to do this with custom tables too, but how can I do that? ▼SituationTable A has a L...
In platform analytics, or for that matter in reporting, how can I show the user the datetime their import ran? I have a scheduled data import and one of the data points I want on the screen is when it last ran.
I've kept my developer instance up to date ever since creating it a couple of months ago but now it won't 'wake' from hibernation. I've read that these instances can be temperamental — and I'm fine with that — but is the 'Report' option (indicated in...
Hi all, I need to hide/remove the "Interactions" tab in the HR Agent Workspace when looking at a case. Any guidance would be really appreciated Thanks, Kev
So a little Background to my setup:we have multiple departments which are using ServiceNow for Service Desks. Each department has their own workspace, roles, Tables, Forms, etc. Now I have the requirement that two departments want to work together on...
