Getting error "Insufficient rights for creating new records:"

[allen_pitts]

Hello Support,

Our Production instance was cloned into the Testing
environment. Since then have been getting

Insufficient rights for creating new records: com.glide.processors.soap.SOAPProcessingException: Insufficient rights for creating new records: com.glide.processors.soap.command.Insert.process(Insert.java:42)

com.glide.processors.soap.SOAPProcessorThread.doCommand(SOAPProcessorThread.java:288)

com.glide.processors.soap.SOAPProcessorThread.doCommand(SOAPProcessorThread.java:277)

com.glide.processors.soap.SOAPProcessorThread.processStandardWebService(SOAPProcessorThread.java:212)

com.glide.processors.soap.SOAPProcessorThread.processBody(SOAPProcessorThread.java:192)ing

Believe has to do with Discovery MIDserver but not sure.
Tried deactivating the MIDServer schedule and rebuilding the
MIDserver user object. Still getting this message nine times
a second. Really filling up the system log.

How can I get this to stop?

Thanks.

Allen Pitts
LHP Hospital Group

[Jamie_douglas · Accepted solution]

Hi Allen.

In which environment are you getting these error messages?

TEST

If you are getting these errors in TEST, make sure you disable any outbound SOAP messages in TEST as you may be sending messages to an endpoint that is NOT expecting traffic from your TEST instance.

PROD

If you are getting these errors in PROD, also make sure that you disable the outbound messages in TEST - If the errors are production, what I am thinking may be happening is that some messages are being sent from TEST to an end point which is then replying to your PROD instance rather than responding back to TEST - this would be the case if the end point is hard coded to reply to your PROD.

Please let us know how you get on after disabling the soap integration's in TEST.

[harikrish_v]

Make sure the SNC user whom you are using for the basic authentication has the soap_admin role.

Thanks & Regards,

Hari