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10-25-2019 12:21 PM
Hello All
Our SCCM got updated to 1906, that made our ServiceNow Remove Software import stopped working (plugin SCCM 2012 v2 activated)
This SQL query does not bring any records.
SELECT * FROM
(SELECT
MachineID as ResourceID,
InstanceKey + 32000000 as GroupID,
DelDate
FROM SCCM_Ext.Add_Remove_Programs_DATA_DD
UNION
SELECT
MachineID as ResourceID,
InstanceKey +64000000 as GroupID,
DelDate
FROM SCCM_Ext.Add_Remove_Programs_64_DATA_DD)t
We tried to use following query, but data validation results are not consistent.
SELECT * FROM
(SELECT
MachineID as ResourceID,
InstanceKey + 32000000 as GroupID,
TimeKey as DelDate
FROM dbo.Add_Remove_Programs_DATA
UNION
SELECT
MachineID as ResourceID,
InstanceKey +64000000 as GroupID,
TimeKey as DelDate
FROM dbo.Add_Remove_Programs_64_DATA)t
Does anyone have similar issue? Are we using correct tables in new query?
Please help.
Solved! Go to Solution.
12-03-2019 10:59 AM
Just would like to give the summary for this, in case anyone would have the issue in the future
If your SCCM gets upgraded to 1906 and your ServiceNow stops getting removed software records - possible cause - deactivated triggers (due to upgrade) in SCCM db.
These triggers shall be activated and running
tr_Add_Remove_Programs_DATA_DD, tr_Add_Remove_Programs_DATA_64_DD
for ServiceNow to receive removed software records.
The ServiceNow SCCM set up remains the same, no changes.
10-25-2019 12:33 PM
Had the same issue
I had to update the Data Sources on SCCM Integration for SCCM 2016 Software (Al).
Time Format was incorrect.
I have updated the TimeStamp on the Data Source from '2019-05-17 19:16:58.000 +00:00' to '2019-05-17 19:16:58.000' and that fixed my Issue
Mark
10-25-2019 12:35 PM
thank you Mark,what about SQL query, did you do any changes to it?
10-25-2019 12:37 PM
No I just had to change the Time Stamp
10-25-2019 01:13 PM
thank you Mark
Tried to change TimeStamp, did not help, still receiving "0" records 😞