The Now Platform® Washington DC release is live. Watch now!

Help
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

servicenow service portal questions.

SNOW User8
Mega Guru

Hi All,

I want to know all about these 2 things in servicenow service portal

  • How to Coordinate service catalog options?
  • What is Cart controls and variables?

Could anyone help me to understand these things?

Regards,

Anna

6 REPLIES 6

dravvyramlochun
ServiceNow Employee
ServiceNow Employee

Hello Anna,



The following might be helpful for you:


Application Guide: Service Catalog Best Practices


Priya Shekar
Kilo Guru

Hi Anna,



You can use the "Catalog content" widget to pull the service catalogs required in the service portal.


Variables, cart control can be done while developing the catalogs, no separate configurations required for pulling this in the service portal.



Thanks,


Priyadarshini



PS: Hit like, Helpful or Correct depending on the impact of the response


Hi Priyadarshini S,



Thanks for your response,



I am not asking about the configurations and all, I just want to know basically what are these things in service portal,


Maybe these 2 pieces of documentation can help you to understand:



Service Portal


Get started with Service Portal



They also have a video exeplaining them.