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07-25-2017 02:39 AM
Hi All,
I want to know all about these 2 things in servicenow service portal
Could anyone help me to understand these things?
Regards,
Anna
07-25-2017 03:12 AM
07-25-2017 03:33 AM
Hi Anna,
You can use the "Catalog content" widget to pull the service catalogs required in the service portal.
Variables, cart control can be done while developing the catalogs, no separate configurations required for pulling this in the service portal.
Thanks,
Priyadarshini
PS: Hit like, Helpful or Correct depending on the impact of the response
07-25-2017 03:40 AM
Hi Priyadarshini S,
Thanks for your response,
I am not asking about the configurations and all, I just want to know basically what are these things in service portal,
07-25-2017 03:49 AM
Maybe these 2 pieces of documentation can help you to understand:
Get started with Service Portal
They also have a video exeplaining them.