Who is hiding the Jelly?

[kyleb13281]

On the kb_home ui page, there is an inline template tag near the end:

<g:inline template="kb_section.xml" />

Where is this file (kb_section.xml)? I need to alter it.

Turns out that its not invoking the UI Page named kb_section.

Thanks for your help!

Kyle

[kapnk]

I opened a case regarding this with ServiceNow a few months ago. Their response is listed below:

"I've found several more incidents where this exact question has been asked, but they've all been answered the same way. kb_section.xml is embedded and not accessible from the UI for customization. "

You may be able to open a HI case and ask for the current kb_section.xml and create your own version. You would then have to update anything that references kb_section to go to your new file.

[Slava Savitsky]

There is in fact no need to update any references if you decide to create your own version. Create a UI macro with the same name and it will override the inaccessible out-of-box XML template.