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‎08-14-2017 05:29 AM
I export the KB article as per the below option.However after export it does not shows the images that are on that KB.
Solved! Go to Solution.
‎08-14-2017 06:04 AM
Hi Bijender ,
You can use the "Printer friendly version", from the "System Settings" page.Then using Print > Save as PDF in Chrome it does work with images.
If you are using another browser you may consider download PDF printer software which is free and will do the job.
‎08-14-2017 05:41 AM
Hi Bijender,
You can try using the print friend version option of servicenow as below.
1. Open knowledge article.
2. Click on the gear icon at the top right corner
4. This then opens up something as below
5. Top right corner has Click to print option
6. Rather than printing save it & you are done with what was expected.
‎08-14-2017 06:04 AM
Hi Bijender ,
You can use the "Printer friendly version", from the "System Settings" page.Then using Print > Save as PDF in Chrome it does work with images.
If you are using another browser you may consider download PDF printer software which is free and will do the job.
‎08-14-2017 07:31 AM
Thanks it worked,
Is it possible if i can create an ACL about " only Admin & Author can edit the publish article" or this can be achieved another way
‎08-14-2017 07:32 AM
Hi Bijender,
If it worked could you mark it correct so that it does not appear in unanswered list.