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take survey widget is not working for me

shyam20
Kilo Explorer

when I am using take_survey widget it is showing invalid URL. Can some one help why it is showing. How to configure processor. 

https://dev99821.service-now.com/?id=take_survey&instance_id=9332f53a1b14dc50a2b511361a4bcbf8

find_real_file.png

Thanks in adv.

4 REPLIES 4

Allen Andreas
Tera Patron
Tera Patron

Hi,

The survey link only works for the assigned to user (unless it's a public survey -- which is a different service portal link instead of: "take_survey"). So if you're testing a survey...is it assigned to you?

If you visit in the standard UI: Survey > Ready to take, do you see your name as the assigned to? If not, it's only accessible by that person.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
I invite you to visit my ServiceNow focused YouTube channel: Allenovation!

Hi,

I just wanted to check in on this. If my reply helped guide you correctly, please mark it as Helpful & Correct.

Thank you!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
I invite you to visit my ServiceNow focused YouTube channel: Allenovation!

Sirraj
Tera Expert

Hi Shyam,

I am also facing the same issue, can you please help me if you got this right.

Regards,

Sirraj

Mike Formica
Kilo Expert

Same issue here.