GlideModal in ServicePortal

[Venkat122]

Hi All,

Created a onload client script to show GlideModal window if certial condition matches, this functionality is working fine if incident is opened via instancename,service-now.com?incident.do&sys_id=something. But the glidemodal is not showing when opened in service portal (/sp?id=form&table=incident&sys_id=something), (The UI type for client script has been set to All)

How this problem can be solved?

Thanks

Venkat

[Jon Barnes]

GlideModal doesn't work on Service Portal. What are you showing in your GlideModal window. you can use $uibModal or spModal instead to show content, but UI pages also don't work in Service Portal, so let me know what you want to show in your modal window

[Venkat122]

Hi Jon

Thanks for your reply!

I want to display some information to the user if the user is a member of a particular group. The information is just a plain text. Is there any API like GlideModal which we can use and create a client script with UI type as Service Portal/mobile?