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cross scope privileges denied by table cross scope

corbettbrasing1
Mega Guru

I need to be able to create a <asmt_condition> trigger condition record (which is in the global scope) I am getting refused access due to the tables cross scope priv.   I set up records in the sys_scope_privilege table for all levels of CRUD to allow, but that still does not give me access to create records to <asmt_condition> from my scope.  

So how do I get access without an update set in global to change that tables cross scope access?   This will go in the store so I need to change to by in my scoped update set.   Creating a pushing an a global update set is not an option.     So how do I get access without an update set in global to change that tables scope?  

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Corbett,



The reason you see the error message because OOTB "Create" access is disabled for table "asmt_condition". Once you set the checkbox to true it will work fine. However please note this change will not get captured as part of scoped app.


Screen Shot 2017-03-25 at 10.23.45 PM.png




NOTE: ServiceNow will not certify your app if you ask the customer to manually make this change prior to deployment of your app. Please send a note to cert team with justification on why this is required and get an approval from them before you make changes to global component.


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4 REPLIES 4

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Corbett,



The reason you see the error message because OOTB "Create" access is disabled for table "asmt_condition". Once you set the checkbox to true it will work fine. However please note this change will not get captured as part of scoped app.


Screen Shot 2017-03-25 at 10.23.45 PM.png




NOTE: ServiceNow will not certify your app if you ask the customer to manually make this change prior to deployment of your app. Please send a note to cert team with justification on why this is required and get an approval from them before you make changes to global component.


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