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‎11-26-2016 03:05 AM
Hi,
End users have access only to Service Portal and need to change Location, time zone etc from Portal. When I click on User Profile I find an option to change Location, but there is no option to change Time Zone. How can user change time zone from portal? I am on Helsinki patch4.
Thanks,
Bhargava
Solved! Go to Solution.
‎11-26-2016 07:23 AM
One quick way of doing it is to follow these steps:
1) Navigate to the sys_user table and open a record
2) Click on the hamburger icon to the top left of the form and select "View > Service Portal"
3) Again click on the hamburger icon and this time click on "Configure > Form Layout"
4) From the left side move Time Zone to the right
5) Now navigate to the Service Portal User Profile page
‎11-26-2016 07:23 AM
One quick way of doing it is to follow these steps:
1) Navigate to the sys_user table and open a record
2) Click on the hamburger icon to the top left of the form and select "View > Service Portal"
3) Again click on the hamburger icon and this time click on "Configure > Form Layout"
4) From the left side move Time Zone to the right
5) Now navigate to the Service Portal User Profile page
‎11-26-2016 07:35 AM
Yayy!! This is really quick and helpful. Thanks a lot Chris
‎01-26-2022 05:43 AM
Hello, i followed this step but sys_created_on, on the portal, does not update.
Any idea?
Thanks a lot.
Luigi
‎01-27-2022 10:07 PM
Hi
Do you mind giving a little more detail about what you're looking to accomplish?
The steps outlined here does not have anything to do with sys_created_on field. That field will only update when the record is created.
Or are you trying to display this field on the portal? If so, where are you trying to display it and with what widget?