icons and images

[wbwb]

I'm working on my portal currently and was wondering if there is a library of icons, font icons, and images available in the ServiceNow software that I can easily browse through.   It'll help with the portal design buttons/links, etc..

[Shiva Thomas]

Hi Wbwb,

I've made two articles about the 300+ icons included in a web font.

Great UX Trick: Field decorations with 295 hidden icons

Great UX Trick: 250 hidden icons to use with bookmarks

Those icons are dingbats characters grouped in a special web font included in your instance, and can be applied in your html content via CSS classes, applied to the italic or emphasis tag. Example: <i class="icon-name"></i>.   This web font was compiled by ServiceNow, using the open source Grunt-Webfont project. As of June 2017, the version included in Jakarta is called retina_icons_2017_1_17.woff and contains 295 distinct icons.

The version included in Kingston contains 10 more, for a total of 305 icons.

You can access a nice preview with all the characters included in the web font via a hidden URL that is available in any instances, even HI: https://YOUR_INSTANCE.service-now.com/styles/retina_icons/retina_icons.html or

https://hi.service-now.com/styles/retina_icons/retina_icons.html  

The previous library of 16x16 GIF icons is deprecated you should avoid them, as they simply don't scale well under modern UI and resolution.