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How to auto-refresh responsive dashboard?

Peter Raeves
Kilo Explorer

We started to use the responsive dashboard, but I do not see the option to auto-refresh the dashboard. I found the documentation page to make real-time single score reports, but I did not find the page to make other reports real-time or refresh them periodically. If there is no such option, it would really be a step back from the previous dashboarding engine.

3 REPLIES 3

Alikutty A
Tera Sage
Tera Sage

Hi Peter,

This refresh option is not available OOB as it does not suit with the dashboard architecuture.

Please refer this blog for certain workarounds discussed over it: https://community.servicenow.com/community?id=community_blog&sys_id=c884a883dbb227c0656a5583ca961905

Also there was previously a share solution for refreshing dashboards but then it was later removed due to performance constraint: https://community.servicenow.com/community?id=community_question&sys_id=6b3f7a69db58dbc01dcaf3231f96...

Thanks!

KALL
Tera Contributor

Will we get the option back when you upgrade from Tokyo to Vancouver?  Losing that feature is annoying and the goal is automation, not manual functionality.  That is a step backward.  

Pirmin Ulrich
Tera Contributor

Any news if it possible with Vancouver? I totally agree - to change from Homepages to Dashboards is without auto refresh a step backward.