Odbc driver Issues

[nayeem2]

Hi All,

Can any one help on below issue

[alexandrabellog]

Nayeem,

do you have a firewall which could be blocking the connection to that URL? Are you also sure that URL is correct?

You could refer to the following articles:

http://wiki.servicenow.com/index.php?title=ODBC_Driver

https://hi.service-now.com/kb_view_customer.do?sysparm_article=KB0538943

https://hi.service-now.com/kb_view_customer.do?sys_kb_id=2a407fc06fd1e9002f250bae9f3ee422

https://hi.service-now.com/kb_view_customer.do?sysparm_article=KB0538954

I hope these help but please do post more information.

As we are talking about a connection refused issue, you could check the traceroutes to verify that you aren't blocked from reaching the requested URL.

Kind regards,

Alexandra

[nayeem2]

Hi Alexandra,

Thanks for the prompt reply..

we are facing with proxy issues ..

how can we give proxy details

can you please describe it..?

Thanks

Nayeem

[tony_barratt]

Configuring the ODBC Driver - ServiceNow Wiki

3 Configuring ODBC to Use Proxy Servers

explains how to define, for your ODBC DataSource, these properties:

proxy_host, proxy_port, proxy_user_name and proxy_password

[nayeem2]

Thanks Tony,

we have configured the same what is there in wiki .

but we are getting error.