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CMDB Groups Support Group: Responsibilities: Manage incoming incidents, service requests, and user inquiries. Troubleshoot and resolve issues within their area of expertise. Provide ongoing support an...
Introduction In the last blog, we built a Flow Action to get current service status and restart it if it is stopped. In this blog, we will create a Flow and integrate the action we created into that f...
The lead-up to this year’s Knowledge conference is in full swing, with the entire ServiceNow ecosystem busy preparing sessions, speeches, demos and more. This year, I’d like to highlight the Hackathon...
Integrating AWS IoT Core with ServiceNow for Automated Incident Management Note: This is Part 1 of my integration series. I will be posting Part 2 soon, where I'll demonstrate building a Flow Designer...
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