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Lam_Hoang · 05-11-2017

Sure you , normally you use something like AD to populate your user base in ServiceNow.If you can provide an other source to populate by importing data, you can setup your SSO (Okta) provider to match to a specifc field for the SSO authorization.

Lam_Hoang · 09-21-2015

for as I'm aware there is no List element for record producers/ catalog items. What do you want to achive?

Re: Impersonating users via SOAP · 02-19-2015

did you have solved this issue? I'm facing the same issue as you.

Re: Impersonate a user via API? · 02-19-2015

Did you solve this issue? I'm facing the same issue as you described.

Lam_Hoang · 11-26-2014

Hi @adam rauhyour parent information should be visible on the incident record. On the request level you should add the related list.

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