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You can find our previous sessions:
DateProductTopicNovember 30, 2022AI Search
AI Search in External Content - SharePoint Connector
November 16, 2022AI Search
A...
Calling all subscribers! Welcome to the all-new ServiceNow AI & Intelligence Platform community forum dedicated to cross-platform AI resources.
AI that is purpose-built for the NowPlatform yields accretive, exponential benefits for your organization....
Once you activate the Virtual Agent plugins, it's not complicated to design your conversational experience. Navigate to Conversational Interfaces, and you see all the components you need to create your own conversational experiences. Within minutes, ...
Hello Virtual Agent Academy Friends,
We would like to recap the topics we’ve covered in Virtual Agent Academy that were primarily driven by you – our Customers and Community members. Virtual Agent Academy 2021 is quickly approaching, and you can expe...
As of Utah release
Use the Virtual Agent API to integrate the ServiceNow Virtual Agent into your existing bot ecosystem. The Virtual Agent can be used as a secondary bot to provide answers and content to your existing deployed bot, or as a Primary ...
Hi
Make sure your instance is on Paris release and above
Install the Virtual Agent API from the ServiceNow store, for the exact installation steps read more here
Review the inbound REST endpoint and configure inbound authentication
The primary bot wi...
please make sure you submit VA questions in the VA forum :https://community.servicenow.com/community?id=community_forum&sys_id=bf5abf94db54e3c42be0a851ca961915
the change should be in the greeting topic itself. duplcate the OOTB greeting topic and remove the reference to that property and add output text node and enter the desired welcome message.