How it works:The SiteScope SNOW Integration works by SiteScope generating an alert for each monitor that runs in error that is selected within the "SNOW Build Ticket" alert. This alert then runs the "SiS_GetInc.vbe" script which pushes the monitor in...
We are facing the same problem with the the Netcool JDBC connection getting nullpointerexceptions after an upgrade to Helsinki. Were you able to get your problem resolved?
Hey Brian,We have had this integration running in production for a little over a year now and it hasn't failed yet (knock on wood). When it was implemented we were using 11.23 now we are on 11.24Our prod environment is as follows: Total monitor...