In ServiceNow's Flow Designer, there are often scenarios where you need to include a link to a specific record within an email. However, when using the Send Email flow action, this isn't directly possible. Here’s a simple yet effective workaround to ...
Often, we encounter checkbox variables on our catalog items that may not be filled in. Despite being unchecked, these variables are still displayed on the ticket page. Customers might request to hide these variables when they have a false value. Here...
Often, we need to configure a document template for a table and generate a PDF file to attach to the target record using server-side scripting.
Here's how you can generate and attach the document template file to the target record. This works in both...
Often, we need to add a Watch list to the standard ticket configuration. However, out-of-the-box (OOB) this isn't allowed due to the business rule "Allow only whitelist fields for Header" Since this business rule is read-only, we cannot disable it.
A...
Often, there's a need to copy attachments from a record producer's attachment variable to the target record. Unfortunately, there's no direct out-of-the-box solution for this in ServiceNow.
However, you can achieve this by using the record producer s...
@midhunkrish
it seems you are trying to load data for SCCM
check these links which talks about the same error and see if any of those comments help you
Error 'Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null' in SN
...
@Astik Thombare
did you debug the client script and script include?
what does that script include function do in server side?
If my response helped please mark it correct and close the thread so that it benefits future readers.
@ChanchalG
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
@HrishabhKumar
why not use before update business rule and throw error if Comments is empty?
If my response helped please mark it correct and close the thread so that it benefits future readers.
@LivashanN
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
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