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Hi Team,   In data certification task, when percent completes to 100 state is changing to closed complete. But we need to change the state to pending.   I tried putting watch on state field but no script it shows in log. @Ankur Bawiskar need help on ...

Hi Everyone,   A normal itil users unable to see application service records on cmdb_ci_service table.   Thanks, Preethi

Hi Team,   Need help to understand the below points,   1. For below software model, based on what condition below related list is only showing 4 software product lifecycle records.   2. For Many of the software models , we cannot see the lifecycles a...

Hi Community,   How software models can be created for corresponding discovery models . And how those software models are linked with product lifecycle information that we are getting in software product lifecycle table?   Thanks,      

Hi Team,   In OOB RITM when additional comments changes notofication triggers for request.requested for and watchlist users.   But currently notification is not triggering if request.requesed for is  itil or admin users.   Notification Name: Request ...