Hello,I am encountering an issue where a user with the report_admin role cannot view new reports he creates. Other users with the report_admin role can see newly created reports. I've checked the ACLs and logs but I don't see anything out of the ...
I am running into an issue with group imports and adding users to groups. I am using ldapUtil.addMembers(source,target) in an on-after transform script which works for the most part. Users are being added to groups. However it looks like it is ...
Has anyone had any success posting HTML in a Social IT chat window? If I try to post a link <a href='#'>link</a> it will post the tags instead of formatting a link.
I created a web processor to handle certain URLs and take action based on the URL parameters. It works fine if I am logged in to the instance. If I am NOT logged in and I attempt to access/run the processor, it prompts for login before running. ...
Ajax is asynchronous and provides a better user experience since it will not bog down the browser waiting for the server to return the information.
For small server queries it really doesn't matter much, but it is a good habit to use the asynchro...
How are alerts coming into your instance? Are alerts a custom app? I am unfamiliar with Alert Rules however in our instance we have 3rd party email notifications automatically converted into Incidents via Inbound Actions.
This code doesn't pickup manually added addresses? Hmm, I think you'd have to loop over each value in the watchIds array like this (untested):if (!current.watch_list.nil()) { //get watch list addresses and add to cc var watcherIds = current.w...
A user answered a similar question here: Re: How to get entire URL in Client Script OR sysparm Here is a deep dive:https://www.servicenowguru.com/scripting/client-scripts-scripting/parse-url-parameters-client-script/ IMO, using DOM to snag the url wi...
I think you are really close. I tried this and it worked:var str = "New voicemail 1 from <user1>"; str = str.replace("<", " "); str = str.replace(">", " ");alert(str); //alerts: New voicemail 1 from user1