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julianf · 04-10-2018

ServiceNow Software Asset Management(SAM) has officially received Federal Risk and Authorization Management Program (FedRAMP) certification. Now our federal customers can leverage one of ServiceNow’s newest offerings that enables organizations to pr...

julianf · 09-06-2022

Hi Jen, We work closely with the Microsoft Intune product team on this use case. A couple of important items to note: Intune does not collect usage or last used date. If SCCM is not used to capture this data, you could be limited from a reclamation...

julianf · 08-30-2022

Hello Asep, I looks like in the screenshot on the left, you have the Software Asset Workspace enabled. The workspace is the new UX for SAM that was first delivered in the Rome release. Many of the functions that are included on the image on the right...

julianf · 08-22-2022

Hi Charlie, Virtual Servers are considered servers for Subscription Unit licensing for SAM. We recently had customers reporting that handheld devices were being counted as servers. So this is a known issue, and recent patches to Rome and San Diego h...

julianf · 08-15-2022

Hi Jen, Thanks for the post. In the San Diego release, we introduced support for Partial Cluster Licensing (Per Core w/ CAL) for Windows Server. We had a number of customers configuring clusters with host affinity so that some machines in the clust...

julianf · 01-06-2022

Hi Derek, Yes, for Software Asset Management, you can limit the number and type of assets that are actively managed by SAM to control/phase licensing costs. This docs article explains how, but at a high level you can flag assets (desktops/computers/...

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ServiceNow Software Asset Management is FedRAMP Certified!

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