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We are trying to calculate total time duration in pending status

I have four variables on Catalogue form and each variable have different approval action. If i selected only one varaible, only one Approval task should trigger and if i select only 2 variable,2 approval should trigger. currently all four are trigger...

  We are getting Inbound Email with Email Subject having Incident Number only and Attachment. Need to add that attachment to respective Incident mentioned in the email subject.

I have requirement when Attachment is added to Incident Record.

I have requirement to integrate 2 SNOW instances. If incident is created in one Instance and automatically should be created in another. Like if we update anything in Comments/Worknotes,same should reflect in the another. It will be only one directio...