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Visual task boards, also known as VTBs, were a new feature that we introduced as of Eureka. To sum them up they are a way to present task based records (either task table itself or tables extended from task) in a graphical user interface that allows ...

Often times, when viewing a record in the instance that is not behaving as expected, the issue may be related to client side issues. For example, you may have an incident where your client scripts and/or UI policies do not seem to be processed correc...

Ever wonder how ServiceNow decides what search items are suggested in the global text search field when you start typing? There are a couple of prevailing theories. The first is that data elves appear at midnight and begin furiously cobbling statisti...