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Swamy9 · 10-03-2019

Hi All, Could anyone tell me how can we enable audit functionality on CMDB tables. I am looking to enable audit feature on some of CMDB tables, Since those are not being audited from OOB. Example : cmdb_ci_mfp_printer Audit checkbox on collection fie...

Swamy9 · 07-17-2018

Hi All, As mentioned in below articlet "Creating and Updating more custom properties will impact on system performance". https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/reference-pages/task/t_AddAPropertyUsingSysPro...

Swamy9 · 09-28-2017

Hi All,I have gone through the Subscription management document. What I understood is it will show the status of how many subscription license we purchased and how many consumed, list of application connected with subscription and more.But I am not c...

Swamy9 · 08-29-2017

Hi All,I have requirement to show 40 record in list layout for all tables. I have update the property "glide.ui.record.count", But still i can see 20 records for all list even after logged out and removed the cache.Could anyone tell me what i have mi...

Swamy9 · 08-24-2017

Hi All,I am facing issue with creation of Duplicate "Default" view in our instance. Recently we are facing issue with duplicate view "Default" on demand table. When ever we create a new record or open a demand from list layout, The form is opening ...

Swamy9 · 10-30-2019

Hi Jhon Rob, Are you facing the issue only in one environment ? Then try to open the instance in other browser. Try to remove browser cache and ServiceNow cache. Thanks, Swamy

Swamy9 · 10-30-2019

Hi Venkat, Its not good practice to restart closed the Request. Best practice is to open new request with same details. Thanks, Swamy

Swamy9 · 10-28-2019

Hi Petrick, Thanks for your response. I have tried all those options. But I don't see any changes in activity tracker behavior. Still table is not being audited. I can see only the initial work-notes provided while creating records. No other fields ...

Swamy9 · 11-08-2018

Hi Sanjiv, Thanks for the info. I knew, We need to check with servicenow about contract. But I am looking for general information about email approval from London release. Anyway thanks for your response. Swamy

Swamy9 · 11-06-2018

Hi Sanjiv Meher, You meant to say approval through email will not charge a approval license.But as per my knowledge Servicenow changed the licensing policy after Geneva version, Approval through email will also consider as approval license. Does Se...

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How to create collection type field on CMDB tables

What is the better way than storing value in system property table

What is the advantage of using Subscription management

Property "glide.ui.record.count" to Number of rows in lists is not working.

Facing issue with Duplicate default view is creation

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Re: How to Reopen a Last Closed Task in Closed RITM and Restart the workflow from the last closed Task activity

Re: How to create collection type field on CMDB tables

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Re: what license is required to implement approvals in emails