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robertuehlinger · 07-21-2017

In our Istanbul release, we introduced the ability for users to take surveys on our Service Portal. We have also improved the ability of a user taking the survey without having to log in. In this blog, I will go over how to view surveys in the Servic...

robertuehlinger · 07-02-2018

Hi Sujatha, If you are looking to republish expired articles, may I suggest this KB article that shows how to write a UI Action to achieve this: KB0685128 (Please mark as helpful/correct if this helped solve your issue) Robert UehlingerSenior T...

robertuehlinger · 03-23-2018

Excellent to hear!! Glad this is working for you. When you don't use the return URL, you see that message. That comes from the SPSurveyAPI Script Include. Maybe look in there to see if you can find a way to add the function in an info message.

robertuehlinger · 03-23-2018

Hey Tony, An easy way to do this is in your portal, create a new page and make it public. From there, add the link-button widget. Add the information in the pop-up (see screenshot). Now you have a basic page with a button that goes right to the ...

robertuehlinger · 11-14-2017

Hi Machhoud,I am unaware of anything OOB that would allow this. If you are using a trigger condition then this is automatically done by the system.The issue that you would run into trying to accomplish this is if a user goes in to take a public surve...

robertuehlinger · 08-14-2017

I am not 100% on your whole setup here but what I would suggest is to create a link on the Take Survey button and for the URL, use the URL that is found on the Survey Record when clicking the UI Action "View Survey URL". If you are running this from ...

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Setting up public surveys in Service Portal

Re: we have a list of knowledge articles which got expired and we have extended valid to publish date. Now, How to republish these expired and retired documents? someone please help on this will really be appreciated

Re: Setting up public surveys in Service Portal

Re: Setting up public surveys in Service Portal

Re: Setting up public surveys in Service Portal

Re: Setting up public surveys in Service Portal