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See how Workforce Optimization (WFO) modernizes a large global fulfillment center  

For those who weren't able to join us a person - we did a deep dive into Workforce Optimization during Knowledge 2023 where we demystified how WFO & PO work together to remediate bottlenecks in your processes, upskill/reskill your workforces at scale...

In Workforce Optimization for ITSM, you can use the Coaching module to reskill and upskill your teams to meet the digital demands of today. As an IT Manager, in the Coaching module, you will be able to: 1) Leverage internally created content and 3...

The Coaching module in Workforce Optimization for ITSM will allow you to: 1) View all the skills across all the teams and team members you manage 2) Obtain a baseline of the skills on your team and manage learning using automated workflows between M...