ServiceNow Community servicenow community

PaulSylo · 03-31-2024

Hi, I have a question regarding "Most recent discovery", when I take the list of Windows servers and filter them out by most recent discovery as the last 90 days, we see more than 300 + servers filtered out and showing as "not discovered for years"...

PaulSylo · 03-31-2024

Hi Experts, I have a couple of questions in terms of Best practices for CMDB data. 1. We are using the network and server data for RU billing purposes every month. One challenge we are facing here is how to validate to RU. As you see, the auto-di...

PaulSylo · 03-26-2024

Hello experts - I am in the process of cleaning up my stale CI data from CMDB, while I did some basic analysis, I found more than 85K CI are in "install status = absent", I took the most recent discovery as 90 days. but no clue why this Install statu...

PaulSylo · 03-15-2024

Hello All, I have a question, what are the factors or maturity levels I need to consider before implementing a successful Virtual agent ? ex: having clean Catalogs and knowledge articles? any pointers or any information regd this will be highly app...

PaulSylo · 03-12-2024

Hi All, Here is the comparison slide - Virtual Agent Lite vs Pro & Blueprint for your slides.

PaulSylo

Hi, I would like to Reflect on an incredible year since my first Creator Con experience last year in Vegas!! From embracing the hackathon challenge to exploring tech projects, it's been a journey of growth. Delivering my first session was unforgett...

PaulSylo

Hi @PreetamRoy Glad that you completed CSA. but mastering CMDB comes with experience and how much you spent time on understanding the data modeling and Configuration items and its relationships. Maybe you need to spend more time understanding the ...

PaulSylo

Thanks @Pratiksha . Assume, I can make this as retired, and keep this out of discovery. but, my other scenario is what may be the reason it is not discovered, thought is is in active? can we identify using the error logs?

PaulSylo

Hi @Ieshia Lilly - I missed attend this session. how to get this - APM QuickStart Tool Kit.

PaulSylo · 03-28-2024

Use the image size reducer site like Adobe, or any free site, and increase the size a bit, you can get it to fit on this. What is the image size you are using?

ServiceNow Community servicenow community

User Statistics

User Activity

Most recent discovery - CMDD

CMDB best practice

Install status as Absent

VIrtual agent Implementation - Prerequisites

Virtual agent Lite vs Virtual agent Pro - Few pointer compilations

Re: CreatorCon has reached Level 10! Celebrate 10 Years, Share your Memories, and Win!

Re: CMDB

Re: Most recent discovery - CMDD

Re: Workshop: Get started with Application Portfolio Management

Re: Hero image (Banner image) on home page of Now mobile app in cutting from the sides on android bu