Hello!In an LDAP transform, I'm trying to disable groups that have been removed from AD by using an On Complete script. I create an array of all groups in sys_user_group and an array of everything in the import set. Then I use arrayUtil to give m...
Does anyone know how the due date is calculated on RITMs? I'm in my totally vanilla personal developer Helsinki instance. Go to the catalog, pick Adobe, and click order now. A RITM is created with a due date of tomorrow's date. Looking at the ...
Hi!Anyone know of a way to set the default font face and font size in the TinyMCE editor?There doesn't appear to be a global setting since I think it would be listed here... Properties installed with the TinyMCE HTML field editor The TinyMCE site h...
Hello Everyone!Does anyone one know what plugins the courses focus on? The topics look really interesting, but if you don't own or not planning on using the plugin, then it's probably not the best use of your time. For example, if "15PC18 - Servi...
Hello:Trying to setup Exchange Web Services in SN. Pointing to https://[owa server path]/ews/Services.wsdl. Checked the "use basic auth check box and entered a domain user account. Get the message below. Unable to load WSDL: org.apache.commons.httpcl...
I had the same issue when trying to implement the out of the box email flows for CSM. After disabling the flows, they were still being triggered. Turns out you can disable the triggers on the sys_flow_email_trigger table.
When you enable the flo...
The only way I have been able to work around this is to build in atf into the design of the catalog item or code. This way you can use a test step to set a hidden value and bypass the thing that is blocking you.
For example we have a variable set cal...
Muddy waters is an understatement! As with everything ServiceNow, it's up to how it works for you and your overall IT process maturity.
Thankfully, ServiceNow has been more prescriptive in this area with their continued development of the CSDM. I t...
You are right Paul.
It appears that hardware_status is NOT legacy. It is paired with hardware_substatus and applies to all classes that stem from cmdb_ci_hardware.
Michael's original statement that "operational_status as the primary status field"...
On company names... do you recommend using the "Normalization Data Services Client"?
https://docs.servicenow.com/bundle/london-platform-administration/page/administer/normalization/concept/c_NormalizationOverview.html