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ServiceNow Employee
since ‎07-22-2014
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  • 420 Posts
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Why you shouldn’t exceed 40 characters on your UserIDs?

07-01-2019
User ID is a Unique identifier for the user's ServiceNow login user name. The maximum length of the User Id field in the User table is 40, which means the User Id in the User table can only have 40 or fewer characters. - If you will try to manually ...

From London variable set and variables with same name are not allowed and cause issues

06-26-2019
After London upgrade, if you are seeing weird behavior with variables not populating correctly this can be the reason.   What has changed: From London and up, the variable set is now treated as a first-class citizen and as a result of this, a catalog...

Windows Discovery now requires PowerShell version 2.0 or higher (up to 5.0) installed on the Windows target host

05-06-2019
If your Windows discovery taking a long time to complete and having errors like "PowershellProcessRunner was interrupted to complete in 600 seconds" in the classification or any other probe, read on. Windows discovery has been upgraded for faster dis...

8 Best Practices for Supporting Domain Separation

01-15-2018
Domain separation is a way to separate data, processes, and administrative tasks into logically defined domains. It is best suited for Managed Service Providers (MSPs) or for companies that have a global presence with unique and varying business requ...

Workaround For: Domain Picker breaking after upgrade

11-17-2017
There have been reports users are unable to switch domains after upgrading to Helsinki. Here are more details about it.Symptoms: In Domain Separated instance, after upgrade to Helsinki Patch 9 or later, users are unable to switch domains using domain...
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