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Sohail Khilji

How to pass any Discovery Schedule fields to a CI record via Discovery QUESTION : DID YOU READ ALL MY DISCOVERY ARTICLES ? But, Do it later.... I rescently has to populate 270,000 CIs Support Group / Assignment Groups from discovery... All our ex...

Sohail Khilji

Thinking on How to Bulk Update Template field values Template values are stored as an encoded query, you can do mass update using script. Please refer below script as reference: Sample script : var grr= new GlideRecord('sys_template'); grr.que...

Sohail Khilji

How to Discover F5 Load Balancers Step-by-Step Guide in Servicenow Lets see how F5 BIG-IP loadbalancers get discovered in servicenow using Discovery in a step by step guide. Quick Summary: To discover F5 BIG-IP load balancers in ServiceNow u...

Sohail Khilji · 03-20-2024

What do you get with ITSM , ITSM Pro & ITSM Enterprise... Thanks,

Sohail Khilji · 03-04-2024

Dear CMDB Experts ! We are going to do a large cmdb clean up and to keep things short and crisp... I'll explain the scenario below ( you can suggest your approaches too) (Our source of truth is Discovery & SCCM only) 1. We have around 400,000 C...

Sohail Khilji

Hi @Manju Shree , First , Define Inputs:know what is required for your decision table you would need to include the belwo to create a decision from decision builder StoryAssigned To (Scrum Task)Product of the StoryOwner of the ProductAdd more inpu...

Sohail Khilji

Hi @hsharma10 , Its not that straight forward please follow the below steps : Sign in to the Azure portal: Go to the Azure portal at https://portal.azure.com. Navigate to Azure Active Directory: In the left-hand navigation pane, click on "Azure...

Sohail Khilji

update the code for business days !

Sohail Khilji

Hi @Sanafelix1323 , There are multiple ways you can do this : Simplest is 1. As per your description i can suggest to set the default value of the start date field by calling a script include. 2. Create a UI policy to make the start_date field r...

Sohail Khilji

Hi @vivek72 , Usually a resolved incident has a reassignment count of 0 it is considered a first call resolution. (There are many definition that org describe it). In your case your trying to exclude onhold state. So, will you be using the OOTB r...

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Set Support Group From discovery schedule to CMDB CI field.

Finding ways on How to Bulk Update Template field values ?

Servicenow - F5 Load Balancers Discovery Step-by-Step Guide

What do you get with ITSM , ITSM Pro & ITSM Enterprise...

CMDB Clean up ! Suggestions needed...

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Re: I want my Planned Start date to select 3 business days from today in change Normal change reques

Re: Incident FCR report to filter out cases OnHold/Pending