Can someone help us understand what the key difference between Agile Development and Release Management v2 is? We're beginning to use Demand Management to create enhancements, and these enhancements show up natively in the Agile Development suite, bu...
Hi, I am adding multiple gauges on a CMS page and the gauges are not displaying the report (pie chart) titles. So the page looks like it has multiple pie charts but no title to distinguish them. How do I display the title? Thanks
Is it possible to have a SLA not trigger or continue after hours (time zone dependent). I.e. if a user creates a incident ticket @ 9:03, and the office closes at 9:00, the SLA won't breach or trigger? Thanks
Got this all to work. For anyone who wants to attach the data itself to the view, create a new field on the sys_attachment table and use this code:(function executeRule(current, previous /*null when async*/) { var data = ''; var gr = new GlideRec...
Fantastic, I was able to retrieve records now. The question now is how would I be able to generate attachments from this. I'm going to try taking sys_attachment_doc and concatenating the base64 encoded string and create a new field inside sys_attachm...
I've been looking at the attachment api on my dev instance and it's what we need. The problem is our customer won't be able to upgrade until late next year. But this is helpful to know. Thanks!