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Adam Stout · 10-30-2023

Once installed, Now Assist for Code is ready to use. However, to get the most out of it, you need to know where to use it and how to structure a good prompt. The following information showcases some key information on how to use Now Assist for Code a...

Adam Stout · 10-26-2021

Have questions about Subscription Management? Check out these resources to get you started: Webinar - Getting Started with Subscription Management v2As part of the Platform Foundation Academy Webinar Series, we covered Subscription Management in Fe...

Adam Stout · 03-11-2021

You have read a lot about our Quebec release, but the thing we are most excited about is App Engine Studio with the all-new UI Builder. Rapidly build high-quality Creator Workflows in an end-to-end low-code experienceShorten go-live time with best-pr...

Adam Stout · 12-01-2020

I need to send a report of active incidents to all the managers that have them ...but not to those who don't ...and only send them their incidents, not everyone's. How many of us have seen this requirement? In our Performance Analytics Academy sessi...

Adam Stout · 10-30-2020

Most of us spend a lot of time reviewing reports, identifying what is going on, then taking some (often very predictable) action. Why? Why spend time looking at data of what happened and pressing the same buttons over and over? The report may be incr...

Adam Stout

1) Inserting scores directly is a bit risky as it is undocumented and there is no API. 2) If you are going to do it, I would disable workflows and then bust the cache. You do not want that running on every insert due to performance but you do need t...

Adam Stout · 01-25-2024

I recommend submitting a case for this. I'm not sure of a setting that would offset the dates, I don't understand the use case where we would want it. The key is that the scores are correct, this is a display issue we need to get resolved.

Adam Stout · 01-23-2024

The source field may be a list but the breakdown element is a single sys_id. A breakdown mapping can accept a list but it will end up counting a single row in each mapping. This is generally correct but the total of the breakdown may be greater than ...

Adam Stout · 01-22-2024

For specific questions about entitlements, please ask your account team as it is possible your contract may differ from the standard terms. In general, a requestor can only view and modify their own requests so viewing all (or any) requests would b...

Adam Stout · 12-14-2023

Can you list edit the mapping to put in the field name for the list? The UI may not let you select it but it should work if you can add it.

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Useful Resources to learn about Subscription Management

Where to start with App Engine Studio and the new UI Builder!

Burst Reporting - Leveraging Workflows in Analytics - Performance Analytics Academy - Recap from Dec. 2

Building Smarter Workflows - Using Analytics in your Workflows - Office Hours Recap 11/4

Re: What does BR PA Cache buster exactly do

Re: Time Series Widget unexpected results in Platform Analytics Workspace

Re: PA - Change the breakdown source element filtration

Re: Useful Resources to learn about Subscription Management

Re: Reporting on Lists – Part 3/3 on Conquer Challenging Reports by Leveraging the Now Platform