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Adrian Ubeda

Hello @nowitsvashu , Check if 'Client callable' check is set to true and also if there's any scooped problem. Try this: javascript &colon; new scope.ScriptIncludeName().ScriptIncludeFunction();

Adrian Ubeda

Hello @Ketan Pandey If it's mandatory and can not be avoided I think the best approach it's to create a custom table for this (not inherit from Task) and then create fields needed on this new table, and link with incident. With this you will be ab...

Adrian Ubeda

Hello @Disha1396 , Add this line above the script execution: fcRunAs=itil Check this thread: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0552820

Adrian Ubeda · 03-04-2024

Hello @shun6 , Only one field can be the display value of one table. I'm afraid with reference field you are not going to be able to do that. https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/field-administrati...

Adrian Ubeda · 02-29-2024

Hello @suresh40 , Try to use current.variables.variable_name for assigning value from catalog variables inside your run script. Other solution would be using flow designer instead workflow for this, and create/update the field retrieving values from ...

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